Our priority is to simplify your shopping experience and address your concerns promptly. With a dedicated support team, we are here to assist you whenever needed. Feel free to reach out for any assistance or guidance.
Contact Us
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the shipping fees for orders from the Online Shop?
We offer free delivery at no extra cost within the United Kingdom. Enjoy free shipping on all orders
Which payment options are available in the Online Shop?
We accept PayPal, MasterCard, and Visa Card as payment methods in our Online Shop. If you have any issues with your payment, please contact our support team for assistance.
How long does delivery take?
Once we dispatch your parcel, it will be delivered to you within 7-10 working days in the United Kingdom.
How safe is it to shop in the Online Shop? Is my personal information secure?
Shopping at our online store is completely safe. Your personal information, including your name, address, and credit card details, is securely encrypted and kept confidential. We never share your data with third parties. Orders are processed with SSL encryption, ensuring complete security for your transaction.
What happens after I place an order?
After you place an order, our system will automatically send you the order details to your email address. You’ll receive a confirmation with all the information about your purchase, including shipping and estimated delivery times.
After placing an order, how can I track the item?
After placing your order, we will process it and ship it to you. Once shipped, you’ll receive tracking details, allowing you to monitor your item’s progress and estimated delivery date.